We believe it is important that you are well informed about DGC Risk Solutions and our way of working. We therefore provide you with this information before a financial agreement is concluded.
Who is DGC?
DGC Risk Solutions is an adviser in insurance and employee benefits and contributes to achieving its clients’ business objectives. We support entrepreneurs in running their businesses.
Independent advice
DGC Risk Solutions operates independently of insurers. We are a fully independent company. No bank, insurer or other provider of financial products has voting rights or an interest in our capital. We are also under no contractual obligation to advise you to choose products from particular insurers.
We conduct extensive market research among the available insurers. The basis for our proposal is set out in our advice.
Our remuneration
We receive from the insurer(s) with which your insurance is placed a remuneration that forms part of the premium charged to you, unless we have agreed another remuneration method with you in advance.
Complaints procedure
If you are not satisfied with our services, you can submit your complaint and/or suggestion as follows.
By post: DGC Risk Solutions, for the attention of the Management, Dorpsstraat 37, 4053 HM IJzendoorn
By email: info@dgcrs.com
Upon receiving your complaint, we will do our utmost to resolve it as quickly as possible.
If we cannot jointly reach a satisfactory solution, you can submit your complaint to the Financial Services Complaints Institute (Kifid), PO Box 93257, 2509 AG The Hague.
Telephone 070-3338999, website: www.kifid.nl.
You can also bring the matter before the civil courts.
Supervision and registration
Our trade name is DGC Risk Solutions. Our statutory name is Dutch Group Captive B.V., located at Dorpsstraat 37, 4053 HM IJzendoorn.
We are registered with the Utrecht Chamber of Commerce under number 24357387 and registered with the AFM under licence number 12011796.
Under this licence, we may carry out the following activities:
- Advising on and arranging private non-life insurance
- Advising on and arranging commercial non-life insurance
- Advising on and arranging income insurance
- Advising on and arranging health insurance
Please also visit our website: www.dgcrs.com
DGC’s services are subject to the general terms and conditions of Dutch Group Captive B.V.